When routine becomes fun
TickX turns tedious routine into fun. With TickX, supporters have an overview of all the relevant data and history of their customers. It is the perfect tool for companies that want to ensure a good processing and classification of their customer inquiries. The program treats tickets as logical containers for tasks that need to be handled by an employee or team.
The ticket does not have to be a support case in the traditional sense. For example, it can also be a sum of activities that require a defined process.
TickX improves team work, workflow and efficiency within the company.